Monitor your website visitors, prospects and customers in real-time.
Proactively initiate conversations with your online visitor from Freshchat's activity hub.
Set default messages based on user availability.
Collect visitor information conversationally, even when you're offline.
Set rules to send personalized messages to your visitors based on their behavior.
Create custom rules
Set rules based on visitor's web activity or time spent on your website.
Complete conversation history
View all previous chat conversations with one click.
Website path tracker
Know where your visitors are coming from and what they are looking for on your website.
Mobile friendly widget
With Freshchat, have an interactive widget to engage with visitors on your mobile site.
Track and monitor your website visitors in real-time.
Be available with Freshchat’s interactive widget when your customer needs you the most.
Send personalized messages based on visitor behaviour.
Have all the context at your fingertips with website path, location, and IP details of your visitors.
With Freshchat, have an interactive, customized widget on your mobile site too!
See what some of our happy customers have to say
"Freshchat has made it so much easier for potential customers to engage with our company. It's both intuitive and powerful, allowing us to maximize our potential reach."
Joey Nutinsky CEO at Ruvna.com
"I have already converted a couple visitors to leads that might not have otherwise! I've been using it for a while and like the app. Freshchat is feature rich, but uncomplicated providing us with unrivalled ability to interact with our site visitors that many products cannot compete with."
Ed Wade Data Manager at eCow Ltd
"Freshchat has been really helpful as it helps us track the entire customer journey and provide us with useful customer insights leading to better website optimization and understanding user's persona.The UX is also neat which makes it a hit with our prospects and sales team."